Friday 27 November 2020

Nissan India Strengthens Customer-Centric Services

By 121 News

Chandigarh Nov. 27, 2020:- In the run-up to the launch of the all-new Nissan Magnite next month, Nissan India has further strengthened customer-centric services with highly-trained channel partners.

In new services, 'vehicle configurator' provides a seamless exterior and interior experience of all grades, powertrain and feature combinations including "tech pack". The 'first-in-industry virtual test-drive' feature will allow the customer to take a test drive from home on their personal device.

This is a unique interactive experience where the customer gets a first-hand experience of being on a test drive of the all-new Nissan Magnite on road with a virtual sales consultant.

Rakesh Srivastava, MD, Nissan Motor India, said that furthermore, Nissan India is enhancing its customer connectivity with 30 new service stations and 20 new showrooms across the country. This is in line with the Nissan NEXT strategy to prioritize and invest in the Indian market for sustainable growth.

Sinan Ozkok, President, Nissan Motor India said that Nissan India's focus is onto improving customer's connectivity by providing a seamless journey through these company-owned platforms. We are adapting and adopting the changes in the marketplace to strengthen Nissan's commitment to the Indian customer on product and service assurances.

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