By 121 News
Zirakpur, Oct.28, 2026:-Velvet Clarks Exotica, Zirakpur celebrated its 12th Annual Day with great enthusiasm, joy, and team spirit. The occasion marked an important milestone in the hotel's journey, bringing together the management and team members to celebrate twelve years of achievements, challenges, dedication, and collective success.
The celebration aimed to recognise the valuable contributions of employees, appreciate their hard work, strengthen teamwork, and motivate the entire team to achieve greater heights in the coming years.
Bhag Singh Sohi, Chairman and Managing Director (CMD), extended his congratulations and best wishes to the entire team on the hotel's 12th Annual Day. He emphasised that the true strength of any organisation lies in its people, their dedication, honesty, and commitment.
He stated that the journey of Velvet Clarks Exotica over the past twelve years reflects the collective efforts, mutual trust, and continuous support of the management and employees. He encouraged the team to maintain high standards of service, discipline, guest satisfaction, and teamwork, expressing confidence that the hotel would continue to achieve new milestones in the years ahead.
Dilraj Singh Sohi, Managing Director (MD), congratulated the entire team on the occasion and highlighted the importance of quality service, warm hospitality, and memorable guest experiences in the hotel industry.
He stated that every employee plays an important role in the hotel's growth and success. He encouraged all departments to work in close coordination, understand guests' expectations, and continuously improve service standards. He expressed confidence that the collective efforts and dedication of the team would help Velvet Clarks Exotica reach new heights of success.
Maninderjit Singh Sibal, General Manager (GM), warmly welcomed the management and team members and expressed his gratitude to the owners and management for their continued guidance, trust, and support. He described the Annual Day as a celebration not only of another year completed but also of the hotel's journey, achievements, challenges, and the memories built together by the entire team. Highlighting the four key parameters of hotel operations, he said that staff, Guests, Costing, and Profits” are closely connected and play a vital role in the success of a hotel. He explained that a well-trained and motivated team delivers better service, resulting in higher guest satisfaction. Satisfied guests are more likely to return, recommend the hotel to others, and contribute to business growth. At the same time, effective cost control and efficient operations help improve profitability. He appreciated the contributions of all departments, including Front Office, Housekeeping, Food and Beverage Service, Banquets, Kitchen, Sales, Accounts, Engineering, IT, Human Resources, Store, Purchase, and Security. He emphasised that every department is interdependent and that the success of one department depends on the support and cooperation of others. He encouraged employees to move beyond being a good team and work together to become a great team. He also highlighted the changing expectations of hospitality guests, who look for clean rooms, fresh linen, hot water, quality food, Wi-Fi, prompt service, and personal attention. He urged the team to continuously improve its performance and compete not only with other hotels but also with its own previous standards.
Recognition of Outstanding Employees and Sports Achievers -
The Annual Day also provided an opportunity to recognise employees who had demonstrated outstanding performance throughout the year, along with winners of the hotel's sports tournaments. The award recipients were congratulated for their hard work, dedication, discipline, and achievements. Their recognition served as an encouragement for the entire team to continue striving for excellence.
Diwali Gifts Distributed to Team Members -
Adding to the festive spirit, Diwali gifts were distributed among the employees on behalf of the management. The management extended warm wishes to all team members and their families for a happy, safe, and prosperous Diwali. The celebration featured a series of entertaining solo and group performances by team members, showcasing their creativity, confidence, and hidden talents beyond their professional responsibilities. A DJ session and lunch were also arranged for the employees, making the occasion a memorable celebration of togetherness, appreciation, and team bonding.
The 12th Annual Day celebration concluded on a positive note, reinforcing the values of teamwork, dedication, discipline, and guest-centric hospitality. The management expressed confidence that with the continued commitment of its employees, strong teamwork, quality service, and effective operational management, Velvet Clarks Exotica will continue to strengthen its position as a preferred destination for hospitality, weddings, banquets, and corporate events in the Zirakpur–Chandigarh region. The celebration reflected the hotel's appreciation for its people and its commitment to building an even stronger and more successful future together.
